What’s Included ("No Questions Asked" Coverage)
Our custom signet rings are forged to outlive you, but daily life happens. The 1-Year Crafter Warranty ($99) is a one-time purchase offering 12 months of total protection. It covers:
- ✔ Professional Cleanings & Inspections
- ✔ Ring Resizing (within physical limits or replacement where appropriate)
- ✔ Repair of damage from any circumstance (accidental drops, dents, crushed metal, scratches)
- ✔ Refinishing & Metal Polishing
- ✔ Re-etching of crests, logos, and relief details (for raised/recessed face designs)
- ✔ Re-darkening of antiqued / black relief backgrounds
- ✔ Re-engraving or adding future inner inscriptions / side artwork
- ✔ Free Replating & Finish touch-ups (gold vermeil or coated finishes)
- ✔ Replacement for catastrophic damage or sizing outside physical limits
Lifetime Warranty vs. 1-Year Crafter Warranty
| Type of Issue / Damage | Limited Lifetime Warranty (Free) | 1-Year Crafter Warranty ($99) |
|---|---|---|
| Product failure due to manufacturing error or faulty materials | ✔ | ✔ |
| Cleaning & Inspection | ✔ | ✔ |
| Ring Resizing (within physical limits)² | ✔³ | ✔ |
| Repair of general / accidental damage | ✖ | ✔ |
| Replacement for catastrophic damage | ✖ | ✔ |
| Replacement for resizing outside physical limits | ✖ | ✔ |
| Full Refinishing & Metal Polishing | ✖ | ✔ |
| Re-etching of crests, logos, and relief details | ✖ | ✔ |
| Re-darkening of antiqued/black background areas | ✖ | ✔ |
| Re-engraving of inner inscriptions or side details | ✖ | ✔ |
| Re-plating / Finish touch-ups | ✖ | ✔ |
²If eligible, a replacement will be made when resizing is not physically possible due to ring geometry.
³Only eligible on non-custom stock jewelry that doesn't contain precious custom engravings/materials.
Consider the Savings
| Service / Type of Damage | Typical Jewelry Store Cost² | With 1-Year Crafter Warranty |
|---|---|---|
| Ring Resizing | $50 – $250+ | COVERED ($0) |
| Refinishing & Metal Polishing | $30 – $150+ | COVERED ($0) |
| Repair of general / accidental damage | $50 – $400+ | COVERED ($0) |
| Re-etching crest / relief background | $50 – $100+ | COVERED ($0) |
| Re-darkening relief details | $30 – $75+ | COVERED ($0) |
| Re-engraving inscriptions / side text | $40 – $75+ | COVERED ($0) |
²Costs vary depending on material (Sterling Silver, Solid Gold, Mixed Metal) and degree of custom detail.
Protect Your Investment
The 1-Year Crafter Warranty is a one-time purchase of $99 per custom item. You can add it directly to your cart now.
Protecting a Recent Purchase
Forgot to add it at checkout? You can add the 1-Year Crafter Warranty within 30 days of receiving your order. Email support@royalsignet.com with your Order #. Note: The plan is item-specific and must be purchased individually for each ring/piece.
How To File a Claim
Filing a claim is simple and fast:
- Email support@royalsignet.com using the email address used for the order.
- Include your Order #, a description of the issue, and clear photos/video of the damage.
- We will respond within 48 hours with a prepaid shipping label and estimated repair/replacement timeline.
Terms & Exclusions
- Retired / Unavailable Designs: If a claim requires replacement for a design no longer sold, an exchange for a website item of equal or lesser value or store credit will be provided (no refunds).
- Loss or Theft: This warranty does not cover complete loss or theft of the item.
- Third-Party Work: Any work, repairs, or resizing performed by outside jewelers immediately voids the warranty.
Uncompromised Quality
We stand behind the craftsmanship of every piece we create.
A Royal Experience
You are the King at Royal Signet. We ensure your absolute satisfaction.
Generational Heirloom
Our Solid Gold options are crafted to be passed down through generations.
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