1-YEAR CRAFTER WARRANTY

Complete Protection for Your First Year of Wear

Complete Protection for Your First Year of Wear
Notice

8K, 10K, 14K, and 18K Solid Gold rings are excluded from this 1-Year Artisan Warranty. Please contact us if you need any of these services for your solid gold ring.

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What’s Included ("No Questions Asked" Coverage)

Our custom signet rings are forged to outlive you, but daily life happens. The 1-Year Crafter Warranty ($99) is a one-time purchase offering 12 months of total protection. It covers:

  • āœ” Professional Cleanings & Inspections
  • āœ” Ring Resizing (within physical limits or replacement where appropriate)
  • āœ” Repair of damage from any circumstance (accidental drops, dents, crushed metal, scratches)
  • āœ” Refinishing & Metal Polishing
  • āœ” Re-etching of crests, logos, and relief details
  • āœ” Re-darkening of antiqued / black relief backgrounds
  • āœ” Re-engraving or adding future inner inscriptions / side artwork
  • āœ” Free Replating & Finish touch-ups (PVD coating)
  • āœ” Replacement for catastrophic damage or sizing outside physical limits

Lifetime Warranty vs. 1-Year Crafter Warranty

Type of Issue / Damage Limited Lifetime Warranty (Free) 1-Year Crafter Warranty ($99)
Product failure due to manufacturing error or faulty materials āœ” āœ”
Cleaning & Inspection āœ– āœ”
Ring Resizing (within physical limits)² āœ– āœ”
Repair of general / accidental damage āœ– āœ”
Replacement for catastrophic damage āœ– āœ”
Replacement for resizing outside physical limits āœ– āœ”
Full Refinishing & Metal Polishing āœ– āœ”
Re-etching of crests, logos, and relief details āœ– āœ”
Re-darkening of antiqued/black background areas āœ– āœ”
Re-engraving of inner inscriptions or side details āœ– āœ”
Re-plating / Finish touch-ups āœ– āœ”

²If eligible, a replacement will be made when resizing is not physically possible due to ring geometry.

Consider the Savings

Service / Type of Damage Typical Jewelry Store Cost² With 1-Year Crafter Warranty
Ring Resizing $50 – $250+ COVERED ($0)
Refinishing & Metal Polishing $30 – $150+ COVERED ($0)
Repair of general / accidental damage $50 – $400+ COVERED ($0)
Re-etching crest / relief background $50 – $100+ COVERED ($0)
Re-darkening relief details $30 – $75+ COVERED ($0)
Re-engraving inscriptions / side text $40 – $75+ COVERED ($0)

²Costs vary depending on material (Sterling Silver, Solid Gold, Mixed Metal) and degree of custom detail.

Protect Your Investment

The 1-Year Crafter Warranty is a one-time purchase of $99 per custom item. You can add it directly to your cart now.

Protecting a Recent Purchase

Forgot to add it at checkout? You can add the 1-Year Crafter Warranty within 30 days of receiving your order. Email support@royalsignet.com with your Order #. Note: The plan is item-specific and must be purchased individually for each ring/piece.

How To File a Claim

Filing a claim is simple and fast:

  • Email support@royalsignet.com using the email address used for the order.
  • Include your Order #, a description of the issue, and clear photos/video of the damage.
  • We will respond with a prepaid shipping label and estimated repair/replacement timeline.

Terms & Exclusions

  • Solid Gold: 8K, 10K, 14K, and 18K Solid Gold rings are excluded from this 1-Year Artisan Warranty. Please contact us if you need any of these services for your solid gold ring.
  • Retired / Unavailable Designs: If a claim requires replacement for a design no longer sold, an exchange for a website item of similar value or store credit will be provided (no refunds).
  • Loss or Theft: This warranty does not cover complete loss or theft of the item.
  • Third-Party Work: Any work, repairs, or resizing performed by outside jewelers immediately voids the warranty.
Uncompromised Quality

Uncompromised Quality

We stand behind the craftsmanship of every piece we create.

A Royal Experience

A Royal Experience

You are the King at Royal Signet. We ensure your absolute satisfaction.

Generational Heirloom

Generational Heirloom

Our Solid Gold options are crafted to be passed down through generations.

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