Frequently Asked Questions

You can place your order in three easy steps:

1. Upload an image:  First, you need an image to upload. This is what we will engrave on your custom ring.
2. Select ring features:  Pick your favorite options from the variants we provide at our product page.
3. Checkout:  Add to cart, proceed to checkout and done! Easy peasy.

No.  You aren't limited  to the options provided, and our crafters are capable of making anything out of silver and gold.

We pride ourselves on creating unique, personalized pieces that reflect your individual style and preferences. Whether you have a specific design in mind or need assistance developing your vision, our expert jewelers are here to bring your ideas to life with exceptional craftsmanship and attention to detail.

Yes, we do offer a  10% discount  on your first order for non-solid gold options. Please feel free to join the Royal Club to get your discount code.

We also offer special discounts occassionally as well as on all bulk orders with more than 3 pieces.

No worries, we can still issue a discount on your order from our end. Just contact us and we'll handle the rest for you.

Yes absolutely. We do all the design-related work for you , and for free! Simply share your ideas with us, and we'll handle the rest, ensuring you receive a beautifully designed and meticulously crafted piece that you'll cherish forever.

Yes, on request. Reply to your order confirmation e-mail within two hours of placing your order and ask for a proof. Our design team usually sends a digital rendering within 24 hours and waits for your approval or changes before crafting starts. Without a request, crafting begins right away, so your ring ships sooner.

Sit back and relax!

Once we receive your order, you get a confirmation e-mail. Want to change something, or see a design proof first? Reply to that e-mail within two hours of ordering and we take care of it before crafting starts; changes requested later may cost extra, as they can need new material and craftsmanship.

If you asked for a proof, we usually send it within 24 hours and craft once you approve it. Otherwise our crafters begin right away. We keep you updated and send the tracking link as soon as the package is on its way.

To send us image files for your order, you can:

1. Attach it to your order,
2. Send it on our website live chat, or
3. Send us a message at our contact page.

You can upload any type of image file for your custom design. We accept JPEG, PNG, GIF, TIFF, even PDF files, and more! Feel free to send the design that best represents your vision. We're here to turn your unique ideas into exquisite, handcrafted jewelry.

Yes, we can work with even low-resolution images to create a beautiful and unique piece for you. We'll rework and refine the image to ensure that the final product meets our high standards of quality and craftsmanship.

No worries if you can't upload the image for any reason. You can simply send it to us on live chat. Click " Live chat " below and attach your image.

Yes, any image would work! Make sure it's uploaded to the " Upload Your Design " section on the listing while placing your order.

To personalize you will first need an  image to upload . The image will be used to engrave your custom signet ring.

While placing order, select your preferences from the variants or share your order notes with us at checkout

If you have questions or need to add a sprinkle of something more, leave a note to your order or shoot us a message!

You can search your family coat of arms on the internet or simply contact us so we can check our database for you. If you still can't find one but remember elements of its design, contact us and we will create it for you.

Yes, our skilled crafters can create anything out of silver and gold . Just send us photo examples of your old ring and we can replicate it for you.

The black inlay  doesn't come off so easily , it would take a lot of work and time to wear it off due to ours studious handcraft.

Black inlay is a beautiful contrast to silver and gold. It makes the ring look more vintage and stylized for a bold statement; but there's also timeless elegance in minimalism without the black inlay, especially if you're interested more in simplicity.

In our opinion, the choice depends on the impression you wish to make. If you prefer a ring that catches the eye and stands out, the black inlay is an excellent choice.

On the other hand, if you lean towards a more discreet yet equally stunning design, we recommend opting for the ring without the black inlay.

It depends on the ring you choose:

• Titanium steel, in a silver finish or with a PVD gold or rose gold coating. It won't tarnish or turn your finger green.
• Solid 925 sterling silver.
• Solid 8K, 14K or 18K gold, in yellow, white or rose gold, with a certificate of authenticity and a hallmark.

Your ring is made in the material and karat you pick when you order. If you'd like a second opinion, any jeweler with certified equipment can check it.

We're able to make your custom solid gold ring in any karat of your choice . We also made it easier for you to choose from the most common options like 8K, 14K, and 18K. Solid gold comes in three colors: Yellow, White, and Rose. If you're wondering, yes they're all real, authentic karat gold with certificates of authenticity and appropriate hallmarks as per industry standards.

Yes, of course . Your ring will be made of the karat of gold you chose whilst placing your order. Each solid gold ring order includes a certificate of authenticity and your ring will bear the appropriate hallmark as per industry standards. Still having doubts? It's OK, please feel free to have it double checked at a local jeweler with certified equipment.

We employ  both techniques  depending on your choice of face engraving style. While laser engraving is a quick process, it's the extensive hand-crafting that truly defines our work.

This part of the process can take several days, as it involves meticulous attention to detail and the skilled artistry of our master smiths. This blend of modern and traditional techniques ensures that each piece we produce is precise, beautifully detailed, and carries the distinct mark of our craftsmen's expertise.

Your custom ring belongs in the hands of the last living masters of the art. Each item is meticulously handcrafted by our team of experienced crafters, who pour their skill and passion into every detail to ensure your piece is a unique and exquisite expression of your personal style.

While we can make it in any size, shape or form you need; we made it easier for you to choose from standardized options:

• Small : 12 mm (0.48 inch)
• Medium : 15 mm (0.60 inch)
• Large : 18 mm (0.70 inch)
• X-Large : 21 mm (0.82 inch)
• XX-Large : 24 mm (0.95 inch)

Due to the handmade nature of custom jewelry and your chosen precious metal structure, a very slight difference in exact measurements may occur.

Yes, we go to  maximum depth  possible while engraving the custom ring, this ensures your custom design will catch the eye and show all the intricate details easily.

This is perfect for wax seals as the melted wax will easily fill in the engraved section in order to create a well-defined, easy-to-see impression on wax.

The Overall Hand Engraving is something you will ever hardly find elsewhere, it's the signature handcrafting technique of our master smiths.

It refers to the process of engraving all outer surfaces of your ring with a custom pattern on style, adding character to your unique piece.

This delicate operation has to be made completely by hand, so please allow a few extra days for production.

While we offer many options to choose from for the overall hand engraving (you can find image examples of each pattern by clicking on " See Examples " under " Finish " on the listing, you can also request custom styles by sending us example images and our experienced crafters will be able to replicate it on your custom ring.

Our rings have  solid backs  and are made of  solid metals  to offer higher durability, comfort in daily wear, and a characteristic weight on the finger.

This actually adds enormous value to your custom ring as we deliver more amount of precious metal with higher purity.

The exact weight varies with the design, face size and shape you choose. If you like feeling the weight of a ring on your finger, pick a larger face size: Large is a substantial, bold statement piece, ideal for larger hands and designed to stand out (the Solid Silver & Solid Gold ring also offers X-Large and XX-Large). And if you need an even heavier, bigger ring, just contact us and we will turn your vision to reality.

Solid Gold:  These pieces are the pinnacle of jewelry material, highly durable against any condition, makes perfect family heirloom to pass down to the next generations.

925 Sterling Silver:  May require a quick polish every 6 months, but still a timeless beauty and will remain pristine forever with regular cleaning.

Titanium Steel: State-of-the-art PVD gold coating, the same ultra-durable technology used in high-end wristwatches for years of durability, extreme water resistence, and zero green fingers.

The answer is technically yes , however removing your custom jewelry during shower, swimming, and heavy exercise is always recommended to minimize the risk of dropping and losing it, as well as reducing the need for having it polished regularly.

Our rings  will not  cause any green marks on the skin.

With highly acidic skin types, this might happen initially with 925 sterling silver and lower karat solid gold pieces due to their metal composition.

The good news is that this phenomenon is temporary and 100% harmless, and it will disappear after you've worn it a few times, as the precious metal adapts to your skin.

Three ways, all explained on our Find Your Ring Size page:

1. Get your free ring sizer: select "Send me a free ring sizer" while placing your order and we'll send a complimentary sizing tool, which usually arrives 1 to 2 days after checkout, while we work on your design.
2. Use a piece of paper: the classic pen & paper method that everyone can do at home.
3. Visit a local jeweler: a quick visit to a jeweler with certified equipment is the most accurate way of finding your size.

If your ring is 925 sterling silver or is any karat of solid gold and it doesn't fit when the package arrives,  you can always have it resized  with us, or at any local jeweler. It's a quick and affordable process available at most jewelers.

However resizing is a challenging process when it comes to our "non-solid gold" pieces, so we highly recommend perfect measurement at a local jeweler before we ship it out. Or, please contact us so that we can resolve this for you.

The quickest way: open your order page, choose "Size" and tell us the size you need. A person on our team replies within 1 business day.

Three ways, all explained on our Find Your Ring Size page:

1. Get your free ring sizer: select "Send me a free ring sizer" while placing your order and we'll send a complimentary sizing tool, which usually arrives 1 to 2 days after checkout, while we work on your design.
2. Use a piece of paper: the classic pen & paper method that everyone can do at home.
3. Visit a local jeweler: a quick visit to a jeweler with certified equipment is the most accurate way of finding your size.

Yes. For a quicker delivery, place your order now and finalize the ring size later: ring size is one of the last steps in crafting, so we have time to get your exact measurements.

While placing your order choose "Send me a free ring sizer" (don't guess, get it right: your complimentary sizing tool usually arrives 1 to 2 days after checkout) or "I'll let you know later" (order today, get measured at a local jeweler, and email us your size).

Absolutely, and for free. Select "Send me a free ring sizer" in the ring size step while placing your order. We'll deliver the sizer while we work on your design; once you confirm your size, your ring is finished and delivered, sure to fit perfectly.

If your ring is 925 sterling silver or is any karat of solid gold and it doesn't fit when the package arrives,  you can always have it resized  with us, or at any local jeweler. It's a quick and affordable process available at most jewelers.

However resizing is a challenging process when it comes to our "non-solid gold" pieces, so we highly recommend perfect measurement at a local jeweler before we ship it out. Or, please contact us so that we can resolve this for you.

The quickest way: open your order page, choose "Size" and tell us the size you need. A person on our team replies within 1 business day.

Most custom rings are completed and shipped within 2 to 4 weeks. Rush options are available if you need it sooner. Every ring is made to order; we don't pull from stock, we craft yours from the ground up.

Yes. Open royalsignets.com/pages/my-order and sign in with your order number and the e-mail you used at checkout. No account is needed.

You see where your ring is (design, crafting, quality check, shipped), your design proof if you asked for one, photos of the finished ring and the tracking link. After delivery, the same page is where you start a resize, remake or repair request.

Yes. Please mention your request in order notes or contact us, we will share with you photos of the actual product.

No worries, we got you covered . Please contact us in such an event, we will resolve the issue immediately.

You can also report it on your order page under "Lost"; we check the carrier's scans for you.

We operate from 2 workshops , one in the United States and the other in Europe. Depending on your delivery address and logistical conditions, your order will ship from either of these facilities.

Yes. We offer free shipping globally .

Yes. If it's an urgent order we can prioritize yours in the queue and have it delivered even quicker.